• My Passport For Mac Manual
• My Passport For Mac Backup
• My Passport For Mac Install

Hey there, To get around this format limitation you have two options, either format the drive FAT32 (MS DOS FAT on the Mac) or download a third party application on the Mac called NTFS 3G that will allow you to use a drive on Mac even if is formatted for Windows, there is some information I used from WD web site below that might be useful for you. I bought myself a 'my passport for mac 320gb'. Holy Hell, if I am buying it, its because I want to exchange files. But it doesnt work on pc's! Apr 20, 2017  Question: Q: WD My Passport can't copy files from mac, but only copy files to mac. I have eventually got my personal mac, the problem is I have a WD My Passport portable HD, with all my art, photos, and data I had done with the PC. I wish to copy files from my mac to the drive, it wont allow me. But when I open and copy files from the drive to.

Related Articles

• 1 Import Files From an External Hard Drive Easily
• 2 Use a SanDisk Pen Drive
• 3 Back up Western Digital Passport Essential
• 4 Clear a Flash Drive

As of 2018, Western Digital offers no shortage of external drives for Mac computers – from the My Book Essential to the My Book Pro and the My Book Studio, nearly 30 WD drives play nicely with Apple’s macOS operating system, as does the My Passport Studio model.

But with more than 262.5 million PCs shipped in 2017, according to data from Statista, there’s a good chance your Passport Studio will need to play nicely with a Windows computer, too. When it comes to cross-platform flexibility, you’ve got a few options for crossing the Mac and PC streams.

About eFAT and FAT32

Here’s something your My Passport for Mac Quick Install Guide might not tell you: Hard drives usually come formatted in two different ways, one catering to Windows and one catering to Mac. NTFS-formatted drives work with Windows computers, and HFS+ drives work with Mac.

However, by formatting your My Passport differently, you can ensure compatibility in a variety of different ways. Hard drives formatted to exFAT or FAT32 can read and write data on both Mac and PC operating systems, though FAT32 is limited to a 4-gigabyte-per-file size limit. Formatting your drive will erase all its data, so be sure to back it up before making the change.

External Drive for Mac to Windows 10

If you’ve got a WD external drive for Mac platforms and you want it to work on a Windows 10 PC, exFAT format is your best bet. To start formatting, connect your WD Passport to your Mac; then open “Mac HD” and click “Applications,” “Utilities” and “Disk Utility.” From the Disk Utility window, select the Passport hard drive.

Here, you’ll usually see two listings of partitions available on the drive – select the listing that is furthest left. Click the Disk Utility’s “Erase” button; assign the drive a name in the “Name” field; then hit “Erase,” and click “Done” when the erasing process is complete. Now, click the “Partition” button at the top of the Disk Utility and click “Format.” Choose “exFAT” from the drop-down menu that appears and click “Apply” to format the drive, which will take a few minutes. Once the formatting is complete and you get a message that says “Operation successful,” click “Done.”

To Windows 8 and Earlier

The external drive for Mac to Windows 8 transition makes use of Window’s built-in Disk Management software rather than the macOS Disk Utility, but you’ll still want to format your WD Passport as an exFAT drive.

To do so, connect the Passport to your PC, enter the Windows 8 Start menu and choose “Disk Management.” In the Disk Management app, right-click on the drive and select “New Simple Volume...” from the menu that appears. This brings up the New Simple Volume Wizard. Click the “Next” button until you get to the “Format Partition” window and choose “exFAT” under “File System” (you can also change the name of the drive under “Volume label” if you wish). Make sure the “Perform a quick format” box is checked, and click “Next” when you’re ready. Click “Partition” and then “Finish” to format the drive to a cross-platform compatible exFAT mode.

About the Author

As the co-founder of an LLC, the owner of a small business and a partner at an S-corporation (all working in media), Dan is no stranger to small business. As a business writer, he's contributed to publications including Chron.com, AZCentral, Fortune, GlobalPost, MSN Money, GoBankingRates, Zacks.com, The Motley Fool and more.

Choose Citation Style

Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? WD external hard drives won't work on Mac? Follow the tutorial in this article to fix the issue and recover data from not showing up/not working WD HDD without data loss.

West Digital external hard drives, such as WD My Passport for Mac, WD Elements Portable, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other external HDD.

However, everything has flaws. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. Even worth, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.

If the WD My Passport drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If your WD My Passport isn't showing files, how to access data? You'll get answers here.

Why isn't My Passport drive showing up on Mac?

Sometimes, an external hard drive not showing up in Disk Utility/Finder on Mac is just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD external hard drive not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Troubleshoot WD My Passport drive not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up on Mac. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport external hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other external hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport external hard drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport external hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport external hard drive undetectable.

How to fix My Passport for Mac not showing up on Mac issue?

If the WD My Passport external hard drive for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport external hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow your external hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport external hard drive for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD Passport hard drive for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD Passport hard drive for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the My Passport for Mac external hard drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

My Passport For Mac Manual

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, external hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the external hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the external hard drive.

My Passport For Mac Backup

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair My Passport for Mac drive with First Aid

If you can't mount the WD My Passport external hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac external hard drive.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover data from the WD My Passport portable drive for Mac with professional Mac data recovery software, like iBoysoft Mac Data Recovery.

iBoysoft Mac Data Recovery is free external hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover data from formatted, inaccessible, corrupted, unmountable, unreadable external hard drives, hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover data from My Passport for Mac with iBoysoft Mac Data Recovery

Step 1: Download and install iBoysoft Mac Data Recovery on Mac.

Step 2: Launch iBoysoft Mac Data Recovery.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport external hard drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac external hard drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If Disk Utility can't show up My Passport for Mac external hard drive at all, it means the WD My Passport drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.

Bonus Maintenance Tips for WD My Passport external drives for Mac

Apparently, most external hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport portable drive in good condition, you should pay attention to:

My Passport For Mac Install

• 1. Make sure that your WD My Passport portable hard drive doesn't become physically damaged.
• 2. Always safely and properly unmount the WD My Passport for Mac drive after using it.
• 3. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.